Privacy Policy

Last updated: 5/28/2025

1. Introduction

HumbleOS, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our festival scheduling and social platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • •Name and contact information (email address)
  • •Profile information (username, display name, profile picture)
  • •Account credentials
  • •Festival preferences and schedules
  • •Reviews and ratings you submit
  • •Social connections and interactions

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

  • •Device information (IP address, browser type, operating system)
  • •Usage data (pages visited, time spent, features used)
  • •Location data (if you enable location services)
  • •Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, including:

  • •Social media platforms (when you connect your accounts)
  • •Festival organizers and venues
  • •Music streaming services (Spotify, Apple Music)

3. How We Use Your Information

We use the information we collect to:

  • •Provide, maintain, and improve our Service
  • •Create and manage your account
  • •Personalize your experience and recommendations
  • •Enable social features and connections
  • •Send you notifications and updates
  • •Respond to your inquiries and provide customer support
  • •Analyze usage patterns and improve our Service
  • •Comply with legal obligations

4. How We Share Your Information

4.1 Public Information

Certain information you provide may be publicly visible, including your profile information, festival schedules (if set to public), reviews, and social interactions.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, customer support, and payment processing.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Our retention periods include:

  • •Account Data: Until you delete your account or request deletion
  • •Festival Schedules & Reviews: Until account deletion or manual removal
  • •Analytics Data: Up to 24 months in aggregated, anonymized form
  • •Marketing Communications: Until you unsubscribe or opt-out
  • •Legal Compliance Data: As required by applicable laws and regulations

After account deletion, we may retain certain information in anonymized form for legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • •Access to your personal information
  • •Correction of inaccurate information
  • •Deletion of your personal information
  • •Restriction of processing
  • •Data portability
  • •Objection to processing
  • •Withdrawal of consent

You can exercise these rights by contacting us at privacy@tryhumble.com or through your account settings.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

8.1 Types of Cookies We Use

  • •Essential Cookies: Required for basic site functionality and security
  • •Analytics Cookies: Help us understand how you use our Service
  • •Functional Cookies: Remember your preferences and settings
  • •Third-Party Cookies: From integrated services like Spotify

8.2 Managing Cookies

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

9. Third-Party Links and Services

Our Service integrates with third-party services to enhance your experience:

  • •Spotify Integration: Access your music preferences and playlists (with your consent)
  • •Analytics Services: Help us understand usage patterns and improve our Service
  • •Payment Processors: Secure handling of payment information for premium features
  • •Social Media Platforms: Optional sharing and authentication features

These third-party services have their own privacy policies and terms of service. We are not responsible for their privacy practices. We encourage you to review their policies before using these features.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Users between 13 and 18 years old may use our Service under parental supervision. We encourage parents and guardians to monitor their children's online activities and help enforce our Privacy Policy.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us at privacy@tryhumble.com.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. California Consumer Privacy Act (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

12.1 Your CCPA Rights

  • •Right to Know: Request information about the personal information we collect, use, and share
  • •Right to Delete: Request deletion of your personal information
  • •Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
  • •Right to Non-Discrimination: We will not discriminate against you for exercising your rights

12.2 Exercising Your Rights

To exercise these rights, contact us at privacy@tryhumble.com with "CCPA Request" in the subject line. We may need to verify your identity before processing your request.

13. Location-Based Features

Our Service may use location-based features to enhance your festival experience:

  • •Festival Check-ins: Location data for venue check-ins and recommendations
  • •Nearby Events: Discover festivals and events near your location
  • •Social Features: Share your location with friends (optional)

You can control location permissions through your device settings. Location data is processed with your consent and used only for the features you enable.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: